Archive for August, 2008
When Behavior Based Safety Fails: Beef Stew and the Verbal Eraser
When I was in Saudi Arabia recently, I asked how many of the 400 managers I spoke with were using a behavioral process. Over 90% said that yes they were, in fact using one of the original systems developed by one of the largest safety consulting firms some 20+ years ago.
My next question: “Would you say that the feedback you give employees when you do observations is mostly POSITIVE or mostly NEGATIVE?”
1 hand went up saying that the feedback was mostly positive.