Thanks for giving me the opportunity to read your book.

Chapter by chapter the book supports the reality that positive reinforcement works especially in the field of Safety.  It inspires me to look at all interactions differently whether I am at work; with my family or managing my 12 year old’s little league team.

Quick story, since I have learned you like stories.  I inherited (long story) an 11-12 year old baseball team.  There are 5 teams in our league and we played a round robin tournament with the two best teams then playing for a championship.  The first game we had several bad calls.  I reacted by shouting and complaining all negative responses.  We lost 11 – 1 in 4 innings (10 run rule).  This tournament was going on at the same time I was reading your book.  The next night along with the last four games every thought was positive.  If a call was bad I may question but never raised my voice, complained or held the game up.  No matter what occurred I positively reinforced our team “good inning, great play, etc.”  Not only did we win the next three games we one the championship and did it with 8 kids (one on vacation).  Positive reinforcement works and on any level.

Additional comment:

I found your session at the ASSE conference very inspiring and think you are a wonderful speaker.  I would never hesitate to recommend your services to anybody.  I felt after attending your session I had already heard many of the discussions in the book.  Many times people say the book is better than the movie.  I think in this case the book supports the movie (speaker) and movie was much better.  When it comes to “Green Beans and Ice Cream,” I would recommend to people they need to see you in person if that isn’t possible or practical, purchase the book.