Bill,

I am writing to thank you for your presentation on Green Beans and Ice Cream at the NSC Congress and Expo in Orlando. As it would happen I was very close to missing out on your presentation. Your session was the last one on my three day schedule. I had attended four sessions from 0800 – 1730 in the two previous days. Many of these sessions seemed like they were the same safety methodology only given by different presenters. Honestly, I was thinking why do I want to go to one more session to hear the same message that I have heard for the last two days. Because of my conviction to honor my commitment to my employer and fulfill my obligation to my registered itinerary I reluctantly made my way toward the designated room number for the “Green Beans and Ice Cream” presentation. What happened in that room in those ninety minutes changed the way I look at safety programs and methodologies forever. Your methodology and supporting philosophy regarding the transformation of employees behaviors by utilizing positive reinforcement was unlike any of the other sessions that I had attended. This concept was refreshing and your presentation was bold, confident, meaningful and pivotal. I am very thankful that I made the decision that I did and now I am driving the bandwagon of positive reinforcement sharing it with my family, peers and executives along with sharing your YouTube videos to anyone that will watch or listen to me. I have seen several world class keynotes speakers and your presentation ranks among the best.Thank you for sharing such a powerful and uplifting message.

Sincerely,

Jim R.
Cooler Services & Facilities Manager

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